"I've entered the Borrower Barcode incorrectly"
If you have entered the Borrower barcode incorrectly, but haven't started scanning items, you can:
- Select the Next Borrower button. This will refresh your loan session.
2. Enter the Borrower's barcode correctly.
3. Continue scanning items.
"I've entered a multiple barcodes incorrectly"
If you have entered barcodes incorrectly, the Transaction log will give you an opportunity to reconcile these scans during upload.
- The Upload will pause and flag a message to explain why the upload has stopped.
2. Locate error item in the transaction log to view the 3 reconcile options available.
"Skip"
This option will skip this item so your scans can continue to upload. All skipped records will stay in your Transaction log and will not be sent to SmartSuite Library. You will have an opportunity to reconcile skipped items later.
"I've dealt with it in SmartSuite directly"
This option means you have gone into SmartSuite Library and re-entered the wrong barcodes by scanning the correct barcodes into Circulation. Selecting this option will flag the item as Manually processed.
"Edit borrower barcode"
This option appears when a wrong borrower's barcode has been entered. Selecting this option gives you an opportunity to correct your borrower's barcode so the upload can continue.